Privacy Policy

1. Introduction

BizApps365 Ltd. ("we", "our", or "us") is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, services, and interact with us. We comply with the New Zealand Privacy Act 2020 and the Australian Privacy Act 1988 (including the Australian Privacy Principles - APPs) where applicable.

2. Information We Collect

We may collect various types of personal information, including but not limited to:

• Contact Information: Name, email address, phone number, postal address.
• Business Information: Company name, business type, industry, business registration numbers (e.g., NZBN).
• Service-Related Information: Details about the services you inquire about or use, project requirements, feedback.
• Technical Data: IP address, browser type, operating system, device information, website usage data (e.g., pages visited, time spent).
• Communication Data: Records of your communications with us (e.g., emails, chat transcripts).

3. How We Collect Information

We collect information in several ways:

• Directly from You: When you fill out forms on our website (e.g., contact form, inquiry form), subscribe to our newsletter, communicate with us via email, phone, or chat.
• Automatically: Through cookies, web beacons, and similar technologies as you navigate our website. This includes technical data and usage information.
• From Third Parties: We may receive information from third-party service providers (e.g., analytics providers) or publicly available sources, where permitted by law.

4. How We Use Your Information

We use your personal information for the following purposes:

• To Provide Services: To deliver the IT consulting, web development, and other services you request.
• To Communicate: To respond to your inquiries, provide updates on your projects, and send important notices.
• For Marketing: To send you promotional materials, newsletters, and information about our services that may be of interest to you, where you have consented or where permitted by law. You can opt-out at any time.
• To Improve Our Services: To analyze website usage, understand user preferences, and enhance our website functionality and service offerings.
• For Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
• For Security: To protect our website, systems, and data from unauthorized access or misuse.

5. Disclosure of Your Information

We may disclose your personal information to:

• Service Providers: Third-party vendors and service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., hosting, analytics, CRM systems). These parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
• With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6. International Data Transfers (ANZ Specific)

As BizApps365 Ltd. operates in both New Zealand and India, and may use global service providers, your personal information may be transferred to, stored in, or accessed from countries outside of New Zealand and Australia, including India.

When we transfer your personal information internationally, we take reasonable steps to ensure that the recipient country has comparable privacy protections or that appropriate safeguards are in place (e.g., contractual clauses) to protect your information in accordance with the New Zealand Privacy Act 2020 and the Australian Privacy Principles.

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include technical, administrative, and physical safeguards. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal information is no longer required, we will securely destroy or de-identify it.

9. Your Rights (ANZ Specific)

In accordance with the New Zealand Privacy Act 2020 and the Australian Privacy Act 1988, you have certain rights regarding your personal information:

• Right to Access: You have the right to request access to the personal information we hold about you.
• Right to Correction: You have the right to request correction of any inaccurate or incomplete personal information we hold about you.
• Right to Erasure (Deletion): In certain circumstances, you may have the right to request the deletion of your personal information.
• Right to Object/Restrict Processing: You may have the right to object to or request restriction of the processing of your personal information in certain situations.
• Right to Complain: If you believe your privacy rights have been violated, you have the right to lodge a complaint with the Office of the Privacy Commissioner (NZ) or the Office of the Australian Information Commissioner (AU).

To exercise any of these rights, please contact us using the details provided in Section 12. We may require you to verify your identity before processing your request.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. We use cookies for various purposes, including:

• Essential Cookies: Necessary for the website to function properly.
• Analytical/Performance Cookies: To analyze how users interact with our website and improve its performance.
• Functionality Cookies: To remember your preferences and provide enhanced features.
• Targeting/Advertising Cookies: To deliver relevant advertisements to you.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

11. Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or wish to exercise your rights, please contact us: